Infrastructure Service Delivery Manager

SYDNEY NSW 2000Full time

Listed 2 Oct 2026

Closes 1 Nov 2026

Parramatta | Hybrid (3 Days Onsite) | 6 Month Contract | Up to $880 Per Day

Your new company

Join a large enterprise organisation undergoing a significant infrastructure transformation. This is an opportunity to play a key role in the ongoing delivery, stability and optimisation of critical hosting and infrastructure platforms supporting a complex 24x7 environment.

Your new role

As the Technical Infrastructure Lead, you will act as the technical escalation point across enterprise hosting services, providing leadership and guidance to internal teams and managed service providers. The role will focus on operational excellence, service delivery, incident and problem management, platform optimisation and security remediation across a large-scale infrastructure estate.

You'll work closely with infrastructure, security and vendor teams to ensure services remain secure, reliable and aligned to business requirements.

Key responsibilities include:

Leading and coordinating major P1 and P2 incidents
Driving problem management and root cause analysis activities
Providing technical guidance to onshore and offshore support teams
Managing relationships with managed service providers and vendors
Supporting platform optimisation, lifecycle management and continuous improvement initiatives
Overseeing patching, vulnerability remediation and security uplift activities
Contributing to disaster recovery and business continuity planning
Monitoring service performance, operational risk and SLA outcomes
Supporting infrastructure roadmap activities and technology transformation initiatives
Working closely with infrastructure, architecture, security and project delivery teams

What you'll need to succeed

Strong experience in Infrastructure Operations, Service Delivery or Infrastructure Leadership roles
Experience working within large enterprise hosting environments
VMware Cloud Foundation (VCF) experience
Strong understanding of Windows Server and Linux environments
Active Directory administration and support experience
Exposure to enterprise backup and storage platforms
Experience leading Incident, Problem and Change Management activities
Vendor and managed service provider management experience
Exposure to Azure cloud environments
Strong stakeholder engagement and communication skills
ITIL experience highly regarded

What you'll get in return

Initial 6-month contract

Up to $880 per day

Parramatta location with hybrid working arrangements

Opportunity to work across a large enterprise environment

Exposure to major infrastructure transformation initiatives

Collaborative and highly technical team environment

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Please click here to apply.

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