Jobs at Auto & General

At the heart of claims, we don't just deliver on promises – we deliver reassurance. When life takes an unexpected turn, a car is more than metal; it's a lifeline to work, family, and daily living. In that moment of vulnerability, our customers need more than a policy number – the

. If your passion for selling is matched only by your desire to make a real difference, and you're motivated byexceptional earning potential, then we want you! Auto & General is seeking driven and motivated Sales Consultants to join our vibrant, high-energy team in North Lakes. T

The role: Lead a team that makes a real difference when it matters most. As Home Assessing Team Leader, you'll be at the helm of our Home Assessing team, guiding skilled professionals who assess impacted properties, validate costs, and deliver high-quality scopes with precision a

The role Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims, establishing the cause, scope, and cost of insured claims and the associated restoration, repair, or rebuilding of damaged property, while delivering excellent customer service.

The role: We're looking for a Motor Claims Settlements Manager who's passionate about developing people and driving results. In this role, you'll lead teams to deliver claim outcomes that matter, both to our business strategy and to the people you lead. You'll be coaching your te

Purpose of the role To execute and optimise SEO and LLM initiatives for the Motor portfolio (Car, Motorcycle and Roadside) for the Budget Direct Brand, using digital intelligence to drive improvements in organic traffic, domain authority, search rankings, and AI traffic. This rol

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About the Role Ready to shift gears and grow your career beyond the workshop? If you are a trade-qualified Panel Beater, Spray Painter, or Motor Assessor who’s passionate about quality repairs and outstanding customer service, this is your chance to accelerate your future with Au

About the Role This is a critical leadership role responsible for the strategic and operational delivery of complex claims management services across A&G's core Motor and Motorbike product portfolios. You will drive performance against annual business plans, design and execute in

Purpose of the Role: Drive excellence across our Motor Claims operation as a Technical Assurance Consultant! You'll lead the evolution of our Quality Assurance Program, conducting independent reviews across Supply Chain, Recoveries, Settlements, Investigations, and emerging techn

Your purpose The purpose of the Engagement Marketing Manager is to: Promote Budget Direct as a preferred insurer of choice by executing targeted data-driven campaigns and programs. Continually drive customer experience and advocacy for the Brand. Deliver customer engagement strat

Your new team The Integrated Product Marketing Coordinator plays a key support role in the planning and execution of integrated marketing activities across Auto & General's direct insurance product portfolio. Working closely with a team of Integrated Product Marketing Managers an

Senior Cloud Incident Response Analyst Your new team Join our Technology Security team, where you'll play a crucial role in protecting Auto & General's cloud infrastructure from evolving cyber threats. As part of the Security division, our team works at the forefront of cloud sec

The role The Conversational AI Designer is responsible for creating intuitive, engaging, and highly effective conversational experiences for Auto & General's Agentic AI solutions. This role focuses on the user-centred design of interactions, crafting dialogue, defining persona, a

The role The Parts Business Development Manager is responsible for executing our daily parts sourcing operations while advancing our long-term strategic objectives. The role drives savings through managing current workloads while building the data insights and industry relationsh

The role The core purpose of the Claims & Assessing Division is to manage the Claims Process to control costs while providing customers with a seamless, easy journey. We aim to provide prompt service with personal attention to all customers while remaining vigilant in managing in

Desktop & Service Support Analyst Kawana (Sunshine Coast) Your new team You'll be part of the IT Support team at Auto & General, working closely with the Service Desk team to deliver frontline technical support across multiple channels. This is a hybrid role that combines traditi

About the Role The Commercial Systems Specialist is a pivotal, expert-level position within the Home Claims & Assessing team. You'll be the go-to authority on our commercial systems responsible for ensuring platforms, processes, governance, and reporting are always fit for purpos

The role The Recoveries & Settlements Knowledge Writer will play a crucial role in driving operational excellence to support delivering exceptional service and strong cost outcomes through continuous improvement of motor claims procedures across the Third Party Recoveries & Settl

The role The purpose of this role is to perform quality and independent audits on the Home Assessing workforce, ensuring the effective adherence to the control framework, best practice company process and insurance regulations. This role will drive continuous improvement in proce