Duty Manager

• Competitive salary package with opportunities for career growth
• Join a respected hospitality group with strong operational support
• Be part of a fast-paced venue where no two days are the same

About the Company
This well-established hospitality venue is a favourite among locals and visitors alike, offering quality food, beverages, accommodation, entertainment, and genuine country hospitality. With a strong reputation for customer service and community engagement, the venue prides itself on delivering exceptional guest experiences while maintaining a positive and supportive team culture.

About the Role
An exciting opportunity exists for an experienced and hands-on Duty Manager to join the leadership team. Reporting to senior management, you will be responsible for the day-to-day operation of the venue, ensuring exceptional customer service standards, team engagement, and smooth operational performance across all departments.
This role is ideal for a hospitality professional who enjoys leading from the front, developing teams, and creating memorable guest experiences while maintaining compliance and operational excellence.

Key Responsibilities

• Oversee daily venue operations across bar, gaming, restaurant, and accommodation areas
• Lead, mentor, and motivate team members to deliver outstanding customer service
• Manage staff performance, training, and development
• Ensure compliance with liquor licensing, gaming, health, and workplace safety regulations
• Handle customer enquiries, feedback, and issue resolution professionally
• Assist with rostering, stock control, cash handling, and venue reporting
• Support the achievement of operational and financial targets
• Maintain presentation standards throughout the venue
• Foster a positive and collaborative workplace culture

About You
To be successful in this role, you will bring:

• Previous experience in a Duty Manager, Assistant Manager, or similar hospitality leadership position
• Strong knowledge of gaming, bar, food and beverage operations
• Exceptional leadership and communication skills
• A hands-on approach with the ability to thrive in a fast-paced environment
• Excellent problem-solving and decision-making abilities
• Strong organisational and time management skills
• Commitment to delivering outstanding customer experiences
• Flexibility to work evenings, weekends, and public holidays as required

Essential Requirements

• Current QLD RSA & RSG
• RMLV and Approved Manager's Licence
• Gaming experience highly regarded
• Full Australian working rights

What's on Offer?

• Attractive salary package 
• Supportive leadership team and established systems
• Career progression opportunities within a growing hospitality group
• Work in a vibrant and community-focused venue
• Accommodation Options

If you're a passionate hospitality leader looking for your next challenge, we'd love to hear from you.

Apply now and take the next step in your hospitality management career.
 

Consultant

igorton@frontlinehospitality.com.au

Reference number: 1251146
Profession:Hospitality & TourismManagement

Company: Frontline Recruitment
Date posted: 16th Sep, 2026