IT Network Support Administrator

On behalf of our client, we are seeking a full-time experienced IT Network Support Administrator to manage and support our clients' network environment and day-to-day IT infrastructure. This role will play a key part in keeping systems running smoothly, resolving technical issues, and supporting the ongoing stability and security of the business’ network operations. Key Responsibilities: In this role, you will: • Maintain and support the organisation’s network environment, including servers, routers, switches and associated systems • Monitor system performance and respond to network or connectivity issues in a timely manner • Troubleshoot faults and outages, identifying root causes and implementing practical solutions • Manage user access, permissions and system configurations in line with internal policies • Assist with system updates, upgrades and routine maintenance to ensure network security and reliability • Keep accurate records of network configurations, assets and changes • Work with external IT providers or vendors where required to support system improvements or issue resolution • Provide support to internal users on network-related issues and assist with general IT queries Qualifications, Skills & Experience • A Bachelor’s degree or higher qualification in Information Technology, Computer Science or a related discipline; or • At least 5 years' practical experience and/or relevant industry certifications demonstrating capability in network administration and support • Proven experience in network administration, IT support, or a similar infrastructure-focused role • Strong understanding of network environments, including configuration, maintenance and troubleshooting • Experience supporting users and resolving system or connectivity issues • Sound understanding of system security, access control and data protection practices • Strong attention to detail and ability to maintain accurate documentation • Good organisational skills and the ability to manage competing tasks • Clear communication skills, with the ability to explain technical issues to non-technical users Desirable • Relevant certifications (e.g. Cisco, CompTIA, Microsoft or similar) • Exposure to cloud-based or hybrid environments • Experience working in a small-to-medium business IT environment or with external IT providers Salary: $90,000 - $110,000 per annum (excluding superannuation) APPLY HERE: https://hire.xemplo.com/public/69b514fc-0b49-4663-8e38-be0777f9b67a/05845390-679f-4e0f-9b66-67483a206dfc