Residential Care Officer

Location: Penrith, NSW, 2750 Full-Time: Immediate start Job Title: Residential Care Officer Salary Range: $79,500- $85,000| depending on skills level and work experience + superannuation. Job Closes Date: 30 Days About the Role On behalf of our client, a dedicated provider of disability and community support services, we are seeking a compassionate and proactive Residential Care Officer. This role is central to delivering person-centred care that empowers individuals with disabilities to live fulfilling, independent lives within supported accommodation. You will join a team committed to safety, dignity, and meaningful community participation, working across a variety of residential settings. Key Duties and Responsibilities • Conduct holistic assessments of each client’s physical, emotional, and social needs, then design and implement individualized support and skill-development plans that promote autonomy and daily living capabilities. • Engage clients in goal-setting interviews, identifying personal aspirations and barriers, and regularly review progress against tailored benchmarks. • Monitor client wellbeing and behavioural patterns, documenting observations and compiling detailed reports for internal reviews and external stakeholders. • Coordinate referrals to allied health professionals, community health services, and employment or training providers, ensuring seamless access to additional support networks. • Identify gaps in local community resources and advocate for expanded services in housing, transport, and recreation to better meet client needs. • Liaise with families, guardians, and community organizations to foster inclusive environments, while actively promoting awareness of available disability services and resources. • Provide hands-on daily care and educational support to clients in group homes and independent living units, including assistance with personal care routines, medication management, and household tasks. • Support clients in navigating social, emotional, and financial challenges, offering practical guidance and crisis intervention when required. • Prepare funding submissions, resource proposals, and progress reports for government bodies and funding agencies, ensuring compliance with contractual obligations. • Participate in continuous improvement initiatives, contributing to policy reviews and staff training that enhance service delivery quality. Requirements • Qualification in community services, disability, social work, or a related field (or equivalent experience). • Minimum 1 Year of working experience in residential care or disability support, with a strong understanding of person-centred planning. • Excellent interpersonal and communication skills, with the ability to build trusting relationships with clients, families, and external agencies. • Strong report-writing and documentation skills, with attention to detail and data accuracy. • Ability to work independently and as part of a multidisciplinary team, showing initiative and adaptability in dynamic environments. • Current First Aid/CPR certification, Working with Children Check, and National Police Clearance (or willingness to obtain). • Relevant qualification to above field. Why You'll Love Working here: • Rewarding work that makes a real difference in residents' lives • Ongoing training and professional development opportunities • Supportive team culture with regular staff recognition • Modern facilities with quality resources • Career growth potential within our organization How to Apply: If you're passionate about quality residential aged care and meet the requirements, we'd love to hear from you! Please note: We are acting as recruitment agents on behalf of our client. Employer details will be provided to shortlisted candidates.