General Clerk

Location: Nhulunbuy, Northern Territory 0880 Employment type: Full-time, ongoing Hours: 38 hours per week Salary: $67,510 per annum plus superannuation About us We are supporting a locally operated retail business based in Nhulunbuy, Northern Territory that operates in the retail sector. The business is known for its reliable customer service and strong community connection. With a growing team, they are seeking to fill the following role: General Clerk. This opportunity offers stable employment and the opportunity to develop administrative and retail support skills in a supportive and inclusive work environment. The business is seeking to fill the following roles: General Clerk. These opportunities offer stable employment and the chance to work in a supportive and community-focused retail environment. About the employer The business (ABN 97 624 874 782) is locally operated retail business based in Nhulunbuy, Northern Territory, providing clothing, household products, refreshments and everyday convenience items to customers in Nhulunbuy and surrounding remote communities. They are committed to providing friendly, reliable service and maintaining a welcoming and practical retail environment for the local community. About the role An established retail business operating in Nhulunbuy is seeking a reliable and organised General Clerk to support its daily clerical and administrative operations. The business provides clothing, household products, refreshments and everyday convenience items to customers in Nhulunbuy and surrounding remote communities. The successful applicant will assist with document preparation, recordkeeping, supplier correspondence, data entry and general office support. Main duties - Record, prepare, sort, classify and file business information and documents - Maintain organised electronic and paper filing systems - Receive, sort, open and distribute mail, emails and other correspondence - Prepare and send routine letters, emails, forms and business correspondence - Photocopy, scan, print and file documents as required - Prepare routine reports, spreadsheets, registers and administrative documents - Enter and update information in computer systems, spreadsheets and electronic records - Proofread and correct routine documents and correspondence - Receive telephone calls, messages, emails and general enquiries - Provide customers and suppliers with basic information about the business, products and procedures - Maintain supplier files, customer records, staff records and other administrative information - Record and file purchase orders, delivery dockets, invoices and stock documentation - Record the issue, return and movement of equipment, supplies and other workplace items - Assist with staff timesheets, rosters and routine employment records - Perform receptionist duties when required, including greeting visitors and directing enquiries - Provide general clerical and administrative assistance to the owner, supervisors and other staff - Maintain the confidentiality of customer, supplier, employee and business information - Follow workplace procedures relating to document control, privacy and recordkeeping Skills and experience The successful applicant should have: - At least one year of relevant clerical, administrative, receptionist, data-entry or office-support experience - A relevant Certificate II or Certificate III qualification, or equivalent relevant experience - Good computer skills, including email, word processing and spreadsheets - Experience preparing routine correspondence, reports, forms and administrative documents - Good data-entry and recordkeeping skills - Strong attention to detail and accuracy - Good verbal and written communication skills - A professional and respectful telephone manner - The ability to organise documents and follow established office procedures - The ability to manage routine duties with limited supervision - The ability to communicate respectfully with customers from different cultural backgrounds - Willingness to live and work in Nhulunbuy on a long-term basis What we offer - Full-time ongoing employment - Salary of $67,510 per annum plus superannuation - A stable position with an established local retail business - The opportunity to work in a close-knit remote community - A supportive and community-focused working environment How to Apply We are looking for a reliable and organised General Clerk to support the day-to-day administrative and clerical operations of our retail store. The role includes maintaining records, processing documents and invoices, assisting with stock and supplier records, data entry, filing, responding to enquiries, and providing general administrative support to the business. To apply, submit the following: - Resume outlining your work experience and references. - A short cover letter (max. 300 words) explaining: - Why you are applying for this position; and - An example of when you showed excellent service, initiative, organisation, or teamwork. Please use the STAR method: Situation, Task, Action, Result. - A Written Response (max. 600 words) describing how your skills and experience align with the responsibilities of the General Clerk role. Your response should demonstrate your ability to maintain accurate records, complete administrative tasks, communicate with customers and suppliers, organise information, and support the smooth operation of a busy retail business. Please structure your example(s) using the STAR method. * Only complete applications that address all three components will be considered. Incomplete or generic submissions will not be shortlisted. If you are interested in joining a local retail business that provides clothing, household products, refreshments and everyday convenience items to customers in Nhulunbuy and surrounding remote communities, we look forward to receiving your application. Apply online only. Walk-in or telephone enquiries regarding this vacancy will not be accepted. Applications close: 21 October 2026