Jobs at Auto & General

About the Role This is a pivotal role focused on maintaining the integrity of the C&A knowledge base, supporting regulatory and compliance requirements, and driving outstanding customer and business outcomes. This role sits at the intersection of technical writing, stakeholder en

Why A&G? Build Your Career! we don't just offer you a position, we invest in your professional future. We believe in nurturing our talent and providing a clear, structured career path. This role is your entry point to a long-term, rewarding career as an assessor with Auto & Gener

The role Our Senior Forecasting Leads are responsible for the strategic oversight and execution of accurate workforce planning forecasts, providing exceptional support to our Frontline Contact Centres. The role drives long-term business planning and short-term operational forecas

About the Role This isn't just about managing a backlog; it's about being a pivotal force in a strategic initiative that redefines customer choice and experience in the insurance industry. You'll be the bridge, connecting innovative ideas with practical execution, ensuring our so

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About the Role This is a pivotal role where you'll shape the technical capability of our Motor Claims consultants — from onboarding new team members right through to designing ongoing development programs that keep our people sharp, confident and customer-focused. You'll be the g

The role: As our new High Care Senior Motor Claims Consultant, you will be managing a portfolio of end-to-end motor claims for customers experiencing vulnerability and/or a traumatic claim event that present in varying levels of complexity. You will be responsible for delivering

Full Stack Developers (All Levels) – Shape the Future of Insurance at Auto & General! Are you a talented Full Stack Developer passionate about building exceptional digital experiences, both for customers and internal teams? Do you thrive in an Agile, DevOps-driven environment, co

The role The core purpose and function of the Claims & Assessing Division is to manage the Claims process in order to provideA&G customers with a seamless and easy customer journey while controlling costs. Our aim is to provide prompt service with personal attention to all our cu

The role: As our Senior Motor Claims consultant, you will be providing exceptional customer service to our clients. Assisting with complex claims, you will be managing a portfolio of complicated and high value motor claims. You will: Have end-to-end management of a portfolio of c

. Secondary Hiring Leader - Matthew David Roberts Maintain overall integrity of Home Claims Knowledge, with a focus on delivering Home strategy, regulatory and compliance requirements, and optimising business outcomes and customer experience. A Home Knowledge Management Consultan

The role You notice things others scroll past. A clunky website user flow. A homepage that buries the good stuff. A button that nobody's clicking, and you know exactly why. The frustrating part? In your current role, that insight sits in a doc somewhere, and nothing changes. Join

The role Ready to shift gears and grow your career beyond the workshop? If you are a trade-qualified Panel Beater, Spray Painter, or Motor Assessor who’s passionate about quality repairs and outstanding customer service, this is your chance to accelerate your future with Auto & G

POSITION ACCOUNTABILITIES Maximise recovery outcomes by proactively managing an allocated caseload of recovery claims. Initiate proactive outbound calls/contact to customers and third parties to investigate and progress recovery claims including negotiating favourable settlements

Your purpose The Supplier Relationship Specialist is a crucial role within the Procurement team, focused on strengthening supplier relationship management (SRM) governance and monitoring across the organisation. This role acts as a center of expertise, supporting Account Executiv

Purpose of the role The Project Manager will partner with the business to design and deliver our divisional strategic initiatives within People and Culture and partner with the broader business as the gateway partner for cross-divisional initiatives for Auto & General. This role

The Role At Budget Direct, our Service Consultants are the trusted voice our customers rely on when it matters most. This is a hands-on customer service role where you’ll support customers over the phone, through their insurance journey to resolve their issues, and make sure ever

The role The Motor Assessor Quality, Standards and Events role is primarily responsible for reviewing the accuracy and quality of assessments conducted by Motor Assessors and Motor Body Repairers. This involves reviewing assessments, recording results, providing feedback for impr

Champion the product vision by providing direction and support to the Agile development team and work closely with stakeholders from across the business to ensure the stability, compliance and success of proposed product solutions. Work with Subject Matter Experts (SMEs) to desig

Purpose of the role The Learning Systems Administrator plays a critical role within Auto & General's learning function, providing essential operational support for the Learning Management System (LMS). This position actively contributes to upholding learning governance and ensuri